「The 37signals Employee Handbook」を 2,024 年 02 月 17 日に読んだ。
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Benefits & Perks
Life Insurance
37signals offers a $400,000 life insurance/AD+D policy to all staff through MetLife.
The company pays 100% of the premium.
You’re eligible for coverage on your first day of employment, and it’s terminated automatically on your final day of employment.
Open enrollment is in November every year, and participants are auto-enrolled at that time.
Paid Time Off
37signals offers 20 days of vacation and personal days plus 11 local holidays every year.
We ask that you track your time off.
Your vacation time is prorated based on your start date during your first year at 37signals.
Your vacation time rolls over year to year with a maximum bank of 27 days at any time.
If you are terminated or resign from 37signals with vacation days in your bank, you’ll be paid the monetary equivalent for those unused days (prorated at the time of your departure).
Unused holidays are not paid upon termination or resignation.
Sabbatical
In addition to annual PTO and holidays, every three years employees may take a 6-week paid sabbatical.
Give your team a heads-up, preferably three months in advance, so they can coordinate.
If you’re terminated or resign from 37signals with an unused sabbatical, 37signals will pay you the monetary equivalent of those unused days only if your unused sabbatical was earned within the previous 12 months.
Paid Sick Time
We don’t offer a bank of sick days, nor do we ask you to track your sick days.
When you’re sick, please notify your manager as soon as you know you’ll be out, and for how long you expect to be out.
If you’ll be away from work due to illness or injury for more than 7 consecutive work days, you may be required to file a short-term disability claim.
37signals does not pay out for unused sick time upon resignation or termination.
Your manager will check in with you if you’re taking frequent unplanned sick days.
Excessive use of sick time may result in disciplinary measures.
If you have a medical condition that you know will take you away from work regularly, please work with your People Ops team and your manager.
Summer Hours
We work 4-day work weeks from May 1 through August 31 every year.
An employee who has just been hired may have to complete a training program, designated by their team lead, to be eligible.
When a holiday occurs during summer hours, you can take the holiday off or your normal summer day off.
Any additional days off count as vacation days.
Family Leave
If you become the primary caregiver of a child, you can take up to 16 weeks leave at 100% pay.
If you become the secondary caregiver of a new child, you can take up to 6 weeks leave at 100% pay.
You may choose to take an additional unpaid leave as the primary or secondary caregiver.
All parental leave must be taken within the first year of the child’s birth or placement.
Some states offer additional benefits to their residents.
Bereavement Leave
When you lose a loved one, you can take paid time off from work for bereavement, making arrangements, settling family affairs, and attending the funeral or memorial service.
Let your manager know your plans as soon as you can so they can arrange for your absence.
You can take ten days of bereavement leave for the death of an immediate family member, and three days leave for the death of an extended family member.
If you know you’ll be away from work for much longer, please talk to your manager to discuss that special case.
Pet Insurance
Everyone has the option to purchase pet insurance through Figo at a 10% discount.
There are no set rates, and you can visit our portal on Figo’s website to get your quote and sign up.
There’s no open enrollment period to sign up for pet insurance, and 37signals doesn’t administer or contribute towards your policy.
Employee Profit Sharing
37signals shares 10% of its annual company profits with employees, which is distributed in shares based on tenure.
Profits are distributed after the books are closed on the previous fiscal year, usually around March (e.g. 2022 profits distributed in March 2023).
You’re eligible to participate in profit sharing after two years of working at 37signals.
You’ll accrue one share per month starting on your second anniversary at 37signals, and you’ll max out your shares at 10 years.
We calculate shares based on months of tenure so there’s no unfair cliff between being hired in December vs January.
We ask that you think of any compensation from this program as not something to be counted upon, not something to be budgeted with, but as a true bonus.
Year to year, profits and therefore the amount we’re able to share with employees may swing wildly or not be paid out at all.
This Program does not have any set expiration date, but the company reserves the right to amend it or cancel it at any time.
You forfeit your shares in the profit sharing program if you resign or are terminated from 37signals before the distribution date.
Laptop Policy
We order a new MacBook for everyone hired at 37signals.
You can choose the model and specs, within reason and considering the demands of your role.
You can upgrade your laptop at any time – when yours breaks, gets too old, or if a more efficient model is released and replacing your machine would benefit your work.
Please get approval from Finance before purchasing a new laptop.
Home Office Set-up
During your first year at 37signals, you can expense up to $3,000 on a new desk, new desk chair, computer accessories, or other office furniture.
When your office furniture needs to be replaced, you can do so with approval from People Ops.
Coworking Space Stipend
You can expense up to $200/month towards renting coworking space in your city.
Please make sure you’re using a true coworking space that’s meant solely for working, not a club or social space like Soho House.
Everyone at 37signals has a subscription to Deskpass, a co-working desk reservation service.
You can use Deskpass to find co-working spaces near you, and your $200/month benefit is pre-fixed in your account.
You’re not required to use Deskpass to use your co-working space benefit.
Your Deskpass budget is capped at $200/mo, but none of that gets paid out unless you book a desk.
How We Work
Cycles
We work in 6-week cycles at 37signals.
This fixed cadence serves to give us an internal sense of urgency, to keep projects from ballooning, and to provide us with a regular interval to make decisions about what we’re working on.
Our cycle structure is particularly important for the product teams, since they approach feature and product development with scope and budget in mind up front.
For more on this, all employees are encouraged to read Shape Up.
All teams operate on the same 6-week cadence.
Cooldown
In between each cycle, we spend two weeks cooling down.
That’s when product teams deal with bugs, when everyone writes up what they’ve worked on, and when teams decide what to tackle next.
Sometimes big batch projects extend into cool down, but we try to avoid that.
Balanced
We limit ourselves to a 40-hour (32-hour in the summer) work week.
Keeping our hours at work limited forces us to prioritize the work that really matters.
A healthy amount of sleep and a rich and rewarding life outside of work should not be squandered for a few more hours at work.
There are occasions when teams or individuals need to work off-hours for on-call, maintenance, or emergencies.
This time should not be in addition to your normal working hours.
Use your discretion to take time off to make up for the additional hours you put in during the week.
Making a Career
Mastery & Titles
Advancing your career at 37signals doesn’t mean giving up on your craft.
No matter your role, you can become better at the work itself and level up that way.
This is especially important since we’re a relatively small company with few layers of managerial cake.
Within each of our job functions, we’ve mapped our trajectory of mastery to five different levels.
That title structure is shared amongst all departments, but the particulars of what characterizes one level from another will of course be different.
Here’s an example of the titles for programming:
Junior Programmer
Programmer
Senior Programmer
Lead Programmer
Principal Programmer
While this is how we recognize mastery, it’s by no means an expectation that everyone will start as a junior and end up as a principal.
37signals needs people and perspectives from all levels of skill.
And for those who do end up progressing all the way through this path, it may well be a journey of many, many years, if not a decade+.
You can see the specific titles and proficiencies expected for: Designers, Ops, Programmers, QA, and Support.
Pay & Promotions
37signals pays at the top 10% for our industry at San Francisco salary levels, regardless of where you live.
The comparison data is provided by a company called Radford that polls compensation data from all the major companies in our industry and plenty of our smaller peers as well.
Some jobs at 37signals are not matched to Radford comparison data.
Compensation for common technical roles like programming and design is reliably competitive in a market like San Francisco.
For some non-technical roles, compensation is much lower, and much less competitive.
To compensate for that industry disparity, we instituted a $73,500 salary floor (floor adjusted for inflation since publishing).
The Radford data is reviewed once per year at the end of November.
If it’s warranted, that is if the market rates in the top 10% have gone up, we’ll increase pay on January 1st to follow suit.
We don’t decrease pay, even if the market rates may have dropped.
If that happens, we’ll hold them steady until they come up again.
Everyone in the same role at the same level is paid the same at 37signals.
When you get a promotion, that is you move from one level to another, you’ll get a corresponding pay raise effective on your next pay cycle.